Security

Effective Date: February 16, 2026

Security is a priority at Sierra Merchant Solutions LLC. This page provides high-level information about how we approach security and how you can help protect your business.

How We Protect Information

  • We use commercially reasonable administrative, technical, and physical safeguards designed to protect information.
  • We work with payment and technology partners that maintain security programs appropriate for payment processing.
  • Access to sensitive information is limited to authorized personnel and service providers.

Important Notes for Merchants

  • Never email full card numbers, CVV, or online banking passwords.
  • Be cautious of unexpected calls or emails requesting credentials or remote access.
  • Keep your POS devices, computers, and software up to date with security patches.

Report a Security Concern

If you believe you’ve received a suspicious message claiming to be from us, or you suspect account-related fraud, contact us:

Phone: (775) 634-3000
Contact: Contact Us

This page is informational and does not describe every security control or obligation. Your merchant agreement and processor requirements may include additional security responsibilities.