Frequently Asked Questions
What types of businesses do you work with?
We work with restaurants, retail stores, professional services, contractors, e-commerce businesses, and more across Northern Nevada, Lake Tahoe, and the surrounding Sierra region. Whether you’re a startup or an established multi-location business, we can help.
What payment processing solutions do you offer?
We provide merchant accounts, POS systems (including Clover and Dejavoo), payment gateways (Authorize.net, NMI, Stripe integration), mobile card readers, virtual terminals, and e-commerce payment solutions.
How much does payment processing cost?
Rates depend on your business type, volume, and processing method. We offer interchange-plus pricing, tiered pricing, and cash discount programs. Contact us for a free statement review — we’ll show you exactly what you’re paying now and how we can help reduce costs.
Do I need to sign a long-term contract?
No. We don’t require long-term contracts for most of our merchant account solutions. We believe in earning your business through quality service, not locking you in.
What is PCI compliance and do I need it?
PCI DSS (Payment Card Industry Data Security Standard) is a set of security standards for businesses that accept credit cards. Yes, if you accept card payments, you need to be PCI compliant. We help guide you through the process and provide tools to simplify compliance.
What is a cash discount program?
A cash discount program allows you to offer a discount to customers who pay with cash while charging the listed price for card payments. This can significantly reduce your processing costs. We configure these programs properly for Nevada and California regulations.
How long does it take to set up a merchant account?
Most merchant accounts can be approved and set up within 1–3 business days. POS system setup, programming, and training are typically completed within a week of approval.
Can I keep my current POS system and just change processors?
In many cases, yes. We can often reprogram existing terminals or integrate with your current systems. We’ll evaluate your setup and recommend the best approach.
Do you provide local support?
Absolutely. We’re based in Carson City, NV, and provide hands-on, local support to businesses across the region. When you call us, you talk to a real person — not a national call center.
How do I get started?
Call us at (775) 634-3000 or request a free quote. We’ll review your current setup and recommend the best solution for your business.